PRIMARY PURPOSE:
The District Technician is responsible for installation, maintenance, and repair of computers and assisting in network troubleshooting in the district. Provide technical support in the use of hardware and software to district personnel.
POSITION REQUIREMENTS:
Education: High School graduate
Experience: Minimum of two years experience with Mac and PC repairs
Work experience in K-12 education environment preferred
Technical support experience
Special Knowledge/Skills:
- Ability to analyze and resolve computer hardware and software problems on both Macs and PCs.
- Knowledge of technologies available for use in instructional setting
- Ability to repair computers (Mac and PC) and other technology equipment
- Ability to organize tasks and work independently
- Working knowledge of Microsoft NT networks
- Ability to run and terminate network cabling
MAJOR RESPONSIBILITIES AND DUTIES:
- Organize and manage technology repairs for the district.
- Troubleshoot and repair both hardware and software problems in a Mac and PC environment.
- Repair computer peripherals (printers, scanners, modems, scan converters…)
- Perform upgrades to software and hardware.
- Assist with the organization and distribution of technology materials for classroom use.
- Work effectively with others.
- Follow district policies and procedures pertaining to the job assignment.
- Assist with and/or implement technology projects including installations, migrations, configurations, etc.
- Install and/or assist vendor with new hardware installations.
- Properly run and terminate network cabling.
- Perform other tasks that may be assigned.
Work year - 228 days |